At QCA, we excel in reviewing and analyzing pipeline locates using information received from One Call tickets. Our proprietary app, Quality Control Assurance Locates (QCAL), streamlines first call ticket management by leveraging a robust database to track tickets, supporting documents, and response times.
First Call Ticket Management with QCAL
QCAL ensures timely responses and resolutions by allowing our technicians to receive comprehensive ticket information, status updates, and the ability to escalate issues to management. The app meticulously tracks each ticket from initiation to completion, enabling us to monitor all excavation activity and manage your ticket’s progress end-to-end. This comprehensive dataset facilitates detailed investigations and enhances the overall efficiency of our Damage Prevention Program.
Streamlined Solutions for Your Project
With QCA’s expertise in pipeline management and QCAL’s efficient ticket management system, your project’s excavation needs are in capable hands. We offer tailored solutions to ensure smooth operations and timely responses to any pipeline-related concerns.
Contact us today to learn more about how QCA’s pipeline locate analysis and first call ticket management services can benefit your project.
